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When you make a purchase at Energy Conscious, you are asked to provide information relating to name, shipping and billing address, email address, phone number and debit or credit card. This information is required to help process your order and provide you with tracking information.
When you sign up for an account with Energy Conscious and you create a personal profile, you are opting to receive emails from us. You will be able to manage you email and notice preferences in your account settings. Creating an account allows you to save time at checkout, refer back to previous orders, get promotional information and change your e-mail settings. For your additional security, we do not store or keep credit or debit card numbers in your account and on file. You can unsubscribe at any time from future communications by clicking on the “unsubscribe” button on our newsletter. You may also opt out of any future contacts from us at any time by contacting us via the email address given on our website: [email protected].
Energy Conscious uses your information to make it possible for you to complete a transaction, fill orders, communicate with you regarding questions, special offers and other updates, and to further customize our shopping experience based on your needs and feedback. We may keep information that will collect for an unlimited period of time.
If you request information, services, or assistance, we may disclose your personal information to those third parties that (in our judgment) are appropriate in order to fulfill your request. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that if you do not provide such information, it may be impossible for us to refer, respond to or fulfill your request.
If your communication relates to a law enforcement matter, we may disclose the information to law enforcement agencies that we deem appropriate.
All our checkout process are subject to service provider name security system which is based on 128 bit SSL (secure socket layer). After the transaction, we re-encrypt your sensitive information so it's not just lingering around.
We take seriously the fact that you trust us with your information. We do not sell, rent, lease or loan your personal information to third parties. Use of your personal information is for Energy Conscious only and for purposes of improving site activity and consumer experience. We also only use secure servers to transmit your personal and billing information.
We take reasonable precautions to protect your information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), in that we do not knowingly collect or maintain personal information from anyone under 13 years of age. Our website, information and services are all directed to people who are at least 13 years of age or older.
By using the website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions or comments, or should you wish to be removed from our mailing list, please contact us at [email protected].
This document was last updated on September 12, 2017