Energy Conscious | Weatherization, HVAC, Energy and Water Effici9ent Products - Energy Conscious

Shipping Policy

We are committed to shipping your order on time and as soon as possible. For a sense as to when to expect shipment, please check the lead time provided on the product page. The lead time for shipping differs by product. If the product (s) are in our warehouses it normally, all things equal, will ship either same or next day. If the product is at a supplier or manufacturer then based on our experience with the supplier we give you the lead time you should expect. Please note that we have a lot more control over our warehouses than suppliers.

Shipping

Shipping charges are based on the delivery location, order weight, and product dimension. Energy Conscious offers shipping via both United States Postal Service (USPS) and Federal Express (Fedex). Most orders for stocked products ship within one business day if orders are received by 1p.m Eastern Time. Orders received either Saturday or Sunday will be considered Monday orders. If you want your order to ship by Fedex please provide a street address as Fedex does not ship to POBoxes (unless routed to Fedex Smartpost- a joint service with the US postal service).

Orders above $150 are automatically bumped to Free Shipping. Products over 100lbs shipping freight and HAZMAT are excluded from the free shipping allowance. Free shipping is ground and is determined by Energy Conscious based on the most reasonable method of ground shipping. Free shipping applies to residential or business curbside delivery only. Except if otherwise stated, all free shipping items exclude Hawaii, Alaska & Puerto Rico. Free Shipping only applies to Continental US.

Free Shipping Items - Anytime you purchase a Free Shipping product and you decide to return it at a later date, we will charge your credit card with an estimate of the shipping charge to you. Free Shipping is a cost we incur to make the sale and if the sale is returned then you will incur the charge.

Expedited Orders

Orders placed for in-stock items with expedited shipping before 1.00pm EST will ship the same day of the order. Expedited includes 3 Days Select, 2 nd Day Air and Next Day Air. Expedited orders received after 1.00pm EST will ship the following business day. Products considered hazardous or Other Regulated Material (ORM-D) such as spray foam and caulk/sealants do not ship Expedited or by Air. The number of days from shipment to delivery does not include non-business days i.e week-end or holidays.

Tracking Fedex Shipments

If you are shipping with Fedex you will be able to track your order as soon as shipment is confirmed by Fedex. Our e-mail will provide you with a link to Fedex where you will enter your order number and Fedex will give you information on the shipment status of your order.

Freight Shipments

Most products above a certain weight will ship via freight carriers. Once your shipment is confirmed, you will receive a tracking number with an estimated time for delivery. You can track your shipment by going to the freight carrier website. You may call the freight company to schedule a time for delivery.

International Shipping

We currently ship our products internationally through our partners at "International Checkout". Our partners can ship and clear customs at almost every major city in the world. To ship internationally all you have to do is go through the International Checkout (the Orange button) and the system will lead you to complete your transaction from there. Please note that no returns are allowed for sales outside the US

Inventory and Back-orders

We try to update our lead times as often as possible. Inventory though can run out fairly quickly as orders are processed throughout the day. If products are on backorder we will provide you with an estimated ship date for the back-ordered products, usually by e-mail. If your order contains both in stock and out of stock items, those that are available will ship first. The back-ordered products will ship to you as soon as it will arrive to our warehouse. Whenever possible, and in order to reduce the wait we will attempt to ship directly from the manufacturer to you. Even if all products cannot be shipped at one time, the total shipping charge will never exceed the shipping quote provided during checkout.

Packaging

Almost everything we do have an impact on the environment. At Energy Conscious we are sensitive to that fact and strive to reduce both our customers’ and our own environmental impacts. We primarily use 100% recycled material for packaging.